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Careers at BEK

We’re a fun group of people working in a great environment, and we’re serious about exceptional technical and customer service. We strive to surprise people with the kind of caring and respect they don’t rely on from companies anymore, but come to once they’ve worked with us. We treat each other the same way, always treating coworkers with dignity and working as a team.

If this sounds like you, and if you’re interested in working in a supportive, professional and enjoyable environment, please apply for one of the positions below.
BEK employee interacting with customer

BEK News is a new division of BEK TV (KNDB/KNDM), a North Dakota-owned company broadcasting LIVE...LOCAL sports and news/commentary, with a statewide broadcast footprint and a nationwide Internet (OTT) offering.

It’s exciting, emotional and intimate North Dakota content attracts attention and engages viewers of all ages and interests. BEK TV includes events, competitions, performances and activities from around the state. BEK TV also boasts the BEK Sports Network, which recently celebrated its 13th anniversary, having broadcast over 3,500 events, from 80 cities and 110 venues.

BEK TV is launching BEK News, a new exciting television mix of both national and local news/commentary. BEK News will feature a number of the national personalities who will share their commentary on national and regional topics each day. This position will work in tandem with a team of professional individuals to create high quality news/commentary programming.

  • Gather information, stories and pieces from team members throughout the day
  • Collaborate with news director to select and prioritize content
  • Add stories and elements that will make the broadcast more attractive
  • Select footage and sound bites to include in broadcast to ensure consistency
  • Communicate with the studio crew and anchors while on-air
  • Ensure broadcast is within time limits
  • Produce breaking news reports
  • Perform research on local, national and international affairs to stay updated with current events
  • Excellent communication skills, both oral and written
  • Experience with broadcast equipment and production environments, including cameras, control boards, audio equipment and editing systems
  • Ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously
  • Helps to ensure station compliance with FCC broadcast rules and regulations
  • Performs other duties as assigned
  • Assist in posting daily video content to the station’s website.
  • Perform other duties as needed and directed by your manager.

BEK News is a new division of BEK TV (KNDB/KNDM), a North Dakota-owned company broadcasting LIVE...LOCAL sports and news/commentary, with a statewide broadcast footprint and a nationwide Internet (OTT) offering.

It’s exciting, emotional and intimate North Dakota content attracts attention and engages viewers of all ages and interests. BEK TV includes events, competitions, performances and activities from around the state. BEK TV also boasts the BEK Sports Network, which recently celebrated its 14th anniversary, having broadcast over 3,500 events, from 80 cities and 110 venues.

BEK TV is launching BEK News, a new exciting television mix of both national and local news/commentary. BEK News will feature a number of the national personalities who will share their commentary on national and regional topics each day.

Operations Manager is responsible for providing scheduling, interstitial preparation, production leadership, talent preparation, interstitial preparation and oversight for daily news/commentary broadcasts.

The Operations Manager will be required to provide hands on support of the overall product produced by BEK News. This position will work in tandem with a team of professional individuals to create high quality news/commentary programming.

  • Provides scheduling for all news employees including On Air Talent, Producers, Directors, News and Weather staff members.
  • Direct broadcasts to ensure that programs conform to station quality standards, policies and regulations
  • Collaborate with news director to select and prioritize content
  • Excellent communication skills, both oral and written
  • Experience with broadcast equipment and production environments, including cameras, control boards, audio equipment and editing systems
  • Ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously
  • Helps to ensure station compliance with FCC broadcast rules and regulations
  • Performs other duties as assigned

BEK News is a new division of BEK TV (KNDB/KNDM), a North Dakota-owned company broadcasting LIVE...LOCAL sports and news/commentary, with a statewide broadcast footprint and a nationwide Internet (OTT) offering.

It’s exciting, emotional and intimate North Dakota content attracts attention and engages viewers of all ages and interests. BEK TV includes events, competitions, performances and activities from around the state. BEK TV also boasts the BEK Sports Network, which recently celebrated its 13th anniversary, having broadcast over 3,500 events, from 80 cities and 110 venues.

BEK TV is launching BEK News, a new exciting television mix of both national and local news/commentary. BEK News will feature a number of the national personalities who will share their commentary on national and regional topics each day. This position will work in tandem with a team of professional individuals to create high quality news/commentary programming.

  • Direct broadcasts to ensure that programs conform to station quality standards, policies and regulations.
  • Gather information, stories and pieces from team members throughout the day
  • Add stories and elements that will make the broadcast more attractive
  • Communicate with the studio crew and anchors while on-air
  • Direct/Tech. Direct breaking news reports
  • Perform research on local, national and international affairs to stay updated with current events
  • Excellent communication skills, both oral and written
  • Experience with broadcast equipment and production environments, including cameras, control boards, audio equipment and editing systems
  • Ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously
  • Helps to ensure station compliance with FCC broadcast rules and regulations
  • Performs other duties as assigned
  • Perform other duties as needed and directed by your manager.

Customer Service Manager Job Purpose:

Maintains customer satisfaction by inspiring service representatives, providing problem-solving resources, and developing creative service solutions, fostering an intimate service experience and managing the service team.

BEK is looking to continue its long history of exceptional customer service and is looking for the right leader that will inspire continued service improvements.

Customer Service Manager Job Duties:

  • Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; determining system improvements; implementing change.
  • Determines customer service requirements by maintaining contact with customers; conducting surveys; forming focus groups; benchmarking best practices.
  • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
  • Maximizes customer operational performance by providing leadership, support and technical advice.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Develop tools to gain market intelligence, exiting customer feedback and coordinate with sales, operations and marketing on product and promotional changes.



Skills/Qualifications: Customer Service, Process Improvement, Decision Making, Strategic Thinking, Managing Processes, Staffing, Planning, Analyzing Information, Developing Standards, Help Desk Experience, Social Media, Online Chat, Emphasizing Excellence, Performance Reporting.

  • Must have 15 years of proven customer service leadership experience
  • An intimate understanding of customer service, techniques, strategies, tools and technology
  • The capability to establish performance metrics
  • Experienced with social media as a service delivery tool



Providing customer service is not good enough, you must be able to astonish the customer’s senses with an intimate customer service experience and advance the Cooperative’s development of it’s Brand Promise.

How to Apply

BEK offers competitive wages and an excellent benefits package.

Download an application.


Please send application and resume to:

BEK Communications

Attn: Human Resource Manager

PO Box 230, Steele, ND 58482


or email to:

careers@bektel.coop

Benefits

BEK offers the traditional medical, dental, life, PTO, 401K and Flexible Spending benefits. But we think you'll like our perks even more. Here are just a few:
  • Live in our service area? No cost telephone, internet, TV offerings and Cloud product offerings
  • 10 company-paid holidays
  • Tuition reimbursement
  • Tickets to area high school, college and professional sporting events and more!

EEOC

BEK Communications is a drug free workplace, conducting pre-employment and random drug testing.