Careers

Come Work With Us!

Careers at BEK

We’re a fun group of people working in a great environment, and we’re serious about exceptional technical and customer service. We strive to surprise people with the kind of caring and respect they don’t rely on from companies anymore, but come to once they’ve worked with us. We treat each other the same way, always treating coworkers with dignity and working as a team.

If this sounds like you, and if you’re interested in working in a supportive, professional and enjoyable environment, please apply for one of the positions below.
BEK employee interacting with customer

Are you a motivated, results-driven sales professional looking for a rewarding career in outside sales? Do you thrive in a fast-paced environment and have a passion for building relationships and driving new business? BEK Communications is looking for a dynamic Network Services Sales Representative to join our team.


In this role, you’ll be out in the field, meeting with potential clients face-to-face, introducing them to our wide range of telecommunications, television and surveillance services. This is a unique opportunity to work independently, build strong client relationships, and directly impact revenue growth.

What You’ll Be Doing

  • Door-to-Door Sales: Drive new business by meeting with residential customers and small to mid-market companies in and around, Bismarck/Mandan, and rural communities around those cities. You’ll be on the front lines, introducing BEK’s suite of services to potential clients. Must be available to work evenings and weekends.
  • Sales Planning & Research: Develop strategic sales plans and conduct research to identify new business opportunities.
  • Proposal Development: Create tailored proposals or promotions for clients, presenting a range of solutions including hardware, software, and services.
  • Client Relationship Management: Build and maintain relationships with existing clients while prospecting for new ones.
  • Exceed Sales Goals: Meet or surpass sales quotas and revenue targets by closing deals and driving customer satisfaction.
  • Product Knowledge: Leverage your ability to learn and understand new technologies to effectively sell BEK services.

What You Bring to the Table

  • 3-5 Years of Door-to-Door Sales Experience: Proven track record of success in outside, face-to-face sales, ideally in technology or telecom.
  • Consultative Selling Skills: Strong experience in identifying customer needs and presenting solutions.
  • Self-Motivation & Drive: A desire to succeed and the ability to work independently with minimal supervision.
  • Excellent Communication: Strong verbal and written communication skills, with the ability to present complex solutions in an easily understandable way.
  • Tech-Savvy: Ability to learn and understand new technologies to better serve customers' needs.
  • Customer-Centric: Proven ability to establish and maintain excellent client relationships.

What We Offer

  • Competitive Compensation: Attractive base salary with commission and bonus opportunities.
  • Benefits: Medical, dental, PTO, paid holidays, 401k, discounted services.
  • Independence & Flexibility: Manage your own territory and schedule.
  • Training & Support: Comprehensive product training to set you up for success.

If you’re ready to take on a challenging, rewarding role where you can make a real impact, we’d love to hear from you!


Apply Today by submitting your resume and a brief cover letter outlining your experience in door-to-door sales and why you’d be a great fit for this position.

Job Description

BEK Communications Plant Technician will be responsible for the installation and maintenance of BEK Outside Plant Infrastructure. This position will report directly to the Plant Manager.

Job Duties

  • Requires the installation and maintenance of Outside Plant cabling using digging, drilling, trenching or plowing equipment.
  • Splices Outside Plant cabling and ensures it meets BEK quality standards.
  • Maintains proper use of Rights-of Way.
  • Understands safety on the construction jobsite and adheres tightly to BEK and OSHA safety standards and procedures.
  • Functions as a team player.
  • Willing to work in all types adverse conditions to keep or restore BEK services to its customers.
  • Requires the ability to work overtime and perform On-Call responsibilities as needed.
  • Performs all other duties assigned by the Plant Manager.

Job Requirements

  • Must hold a valid ND Class D Driver’s License.
  • Must be able to distinguish difference in color.
  • Must maintain the ability to push, pull, lift or drag a minimum of 75lbs.

Position Purpose

The Desktop Support & Network Support Technician provides day-to-day technical support for BEK employees, company computing systems, and telecommunications network operations. This position serves as an important technical resource across departments, helping ensure employees have reliable access to the systems, equipment, applications, and connectivity needed to perform their work effectively.


The position combines hands-on desktop and IT support with network and telecommunications support responsibilities. The Technician works collaboratively with employees throughout the organization, Network Operations, Engineering, Security, Customer Service, and other technical teams to troubleshoot issues, maintain reliable systems, and support BEK's overall technology environment.

Primary Responsibilities

Desktop & Employee Technology Support

  • Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, mobile devices, software, peripherals, and other employee technology.
  • Install, configure, maintain, troubleshoot, and replace Windows workstations and associated endpoint hardware.
  • Diagnose and resolve LAN, Wi-Fi, connectivity, DNS, DHCP, VPN, and other employee network-access issues.
  • Install, configure, and maintain approved business applications and software.
  • Assist with user accounts, access permissions, Microsoft 365, Active Directory/Entra ID, and related employee technology services.
  • Maintain software licensing and subscription information as assigned.
  • Support employee onboarding, workstation setup, equipment changes, office moves, and technology-related offboarding activities.
  • Maintain accurate documentation of equipment, incidents, resolutions, configurations, and technical procedures.

Internal & Interdepartmental Support

  • Serve as a responsive technical resource for employees and departments throughout BEK.
  • Work collaboratively across departments to understand technology needs, troubleshoot issues, and identify practical solutions.
  • Coordinate with Network Operations, Engineering, Customer Service, Enterprise Services, and other teams when issues involve multiple systems or areas of responsibility.
  • Communicate technical issues and resolutions in a clear and professional manner appropriate for both technical and non-technical employees.
  • Assist in identifying recurring issues and opportunities to improve reliability, consistency, documentation, and employee support processes.
  • Help ensure technology standards and support practices are applied consistently across BEK locations and departments.

Security, Updates & Endpoint Maintenance

  • Work in coordination with BEK’s security and technical teams to help ensure company workstations and supported devices remain appropriately updated and maintained.
  • Assist with the deployment and verification of operating system updates, software patches, security updates, endpoint protection, and other required configurations.
  • Identify and escalate potential security concerns, unusual system behavior, vulnerabilities, or unsupported technology in accordance with established procedures.
  • Support implementation of security-related changes and technology standards as directed by the appropriate security or technical teams.
  • Follow company security, access-control, password, data-protection, and technology-use requirements.

Network & Telecommunications Support

  • Monitor, troubleshoot, and support broadband and telecommunications network infrastructure as assigned.
  • Assist with configuration and troubleshooting of routers, switches, VLANs, TCP/IP networks, fiber-access equipment, and subscriber connectivity.
  • Support Calix platforms and equipment, including subscriber provisioning, service troubleshooting, ONTrelated connectivity, and access-network support.
  • Support Metaswitch voice services, including subscriber provisioning, VoIP/SIP troubleshooting, calling features, and service-related issues.
  • Work with NISC systems to support subscriber records, service orders, provisioning workflows, and coordination between billing/customer information systems and network services.
  • Assist Network Operations, Customer Service, and other support teams with escalated broadband, voice, network, and provisioning trouble tickets.
  • Participate in network maintenance, upgrades, system testing, service restoration, and outage response as assigned.
  • Assist with after-hours or on-call technical support when required.

General Expectations

  • Provide professional, responsive, and service-oriented technical support to BEK employees and internal departments.
  • Take ownership of assigned issues through resolution or appropriate escalation.
  • Maintain accurate and timely documentation of work performed, system changes, and known technical issues.
  • Follow established technical, cybersecurity, change-management, and company procedures.
  • Communicate effectively with employees, vendors, customers, and other technical personnel.
  • Prioritize multiple support needs while maintaining appropriate urgency and attention to detail.
  • Collaborate effectively while also being capable of independently troubleshooting and resolving technical issues.
  • Continually develop knowledge of BEK systems, telecommunications technologies, applications, and support processes.

Key Measures of Success

  • Timely and effective resolution of employee technology issues.
  • Reliable and consistent support across BEK departments and locations.
  • Accurate documentation and appropriate escalation of technical issues.
  • Effective coordination with Network Operations, Engineering, Security, Customer Service, and other departments.
  • Consistent application of workstation updates, software patches, and required technology standards.
  • Reduced recurrence of preventable technical issues through effective troubleshooting and documentation.
  • Reliable support of BEK’s broadband, voice, and telecommunications systems.
  • Professional communication and a strong internal service mindset.

Qualifications

  • Two or more years of experience in desktop support, network support, telecommunications, ISP operations, or a related technical environment preferred.
  • Working knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID, and common business applications.
  • Working knowledge of TCP/IP, DHCP, DNS, VLANs, routing, switching, Wi-Fi, VPN, VoIP/SIP, and broadband technologies.
  • Experience troubleshooting computer hardware, software, peripherals, and network-connectivity issues.
  • Strong troubleshooting, documentation, communication, and customer-service skills.
  • Ability to prioritize multiple technical issues and work independently as well as collaboratively.
  • Ability to communicate technical concepts effectively with employees having varying levels of technical experience.
  • Valid driver’s license and ability to travel between company facilities or network sites when required.

Preferred Qualifications

  • Experience within a telecommunications company, broadband provider, cooperative, ISP, or similar technical environment.
  • Experience with Calix platforms and equipment.
  • Experience with Metaswitch or similar voice/VoIP platforms.
  • Experience with NISC or similar telecommunications billing, customer-information, or provisioning systems.
  • Familiarity with endpoint management, patch management, cybersecurity tools, and common enterprise IT support practices.

Core Competencies

  • Technical troubleshooting and problem solving
  • Customer and employee service
  • Communication and collaboration
  • Accountability and ownership
  • Attention to detail
  • Documentation and organization
  • Adaptability and willingness to learn
  • Interdepartmental teamwork
  • Security awareness
  • Reliability and professionalism

Work Environment and Physical Demands

This position works primarily in an office and technical-support environment but may require travel to other BEK facilities, network locations, or work areas. The position may require lifting, moving, installing, or replacing computers, monitors, network equipment, and related technology.


Occasional work outside normal business hours may be required for system maintenance, network activities, outages, upgrades, or other operational needs.

How to Apply

BEK offers competitive wages and an excellent benefits package.

Application for Employment.

Please send application and resume to:

BEK Communications

Attn: Human Resource Manager

PO Box 230, Steele, ND 58482
or email to: careers@bektel.coop

Benefits

BEK offers the traditional medical, dental, life, PTO, 401K and Flexible Spending benefits. But we think you'll like our perks even more. Here are just a few:
  • Live in our service area? No cost telephone, internet, TV offerings and Cloud product offerings
  • 8 company-paid holidays
  • Tuition reimbursement
  • Tickets to area high school, college and professional sporting events and more!

Equal Opportunity Employer

BEK Communications is a drug free workplace, conducting pre-employment and random drug testing.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.