Careers

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Careers at BEK

We’re a fun group of people working in a great environment, and we’re serious about exceptional technical and customer service. We strive to surprise people with the kind of caring and respect they don’t rely on from companies anymore, but come to once they’ve worked with us. We treat each other the same way, always treating coworkers with dignity and working as a team.

If this sounds like you, and if you’re interested in working in a supportive, professional and enjoyable environment, please apply for one of the positions below.
BEK employee interacting with customer

We are currently seeking qualified internal candidates for the position of Network Service Technician (NST) Roamer reporting from our Valley City Post. The candidate who fills this position must reside within one hour of Valley City and will be granted six months from the date of acceptance to relocate if required.

Network Service Technician provides telecommunications, data, and IPTV services to customers by maintaining, operating and servicing, telephone lines, instruments and related equipment. Conducts tests and inspections of products, service, or processes to evaluate quality or performance.

Computer skills are required along with experience in personal computer hardware and software maintenance and emphasis on internet applications. Ability to perform tasks such as installation, configuration, diagnosing, preventative maintenance and networking of telecommunications services in both business and residential environments.

Minimum education/experience required for the position is: knowledge and skills usually acquired through two years technical training or four years experience. Experience and knowledge in residential networks and entertainment technologies are desired. A+ certification is a plus.

Qualified applicants must be able to troubleshoot and resolve technical issues in a prompt, helpful and friendly manner. They must possess outstanding problem solving, communications and technical skills, along with a strong work ethic. Excellent customer service and communication skills, attention to detail and willingness to be trained on other systems within the company, as well as within the industry, are vital qualities. Ability to work on call and evenings and weekends as needed. Proficiency with computers and basic networking experience is required. Technician must be a self starter and motivated to learn quickly. Ability to operate hand tools and perform professional cabling installations is key.

Responsibilities are varied, including installation, repair and maintenance of FTTH facilities; programming, and trouble shooting of our IPTV system, high speed data networks, and data products. Install, maintain, repair of customer equipment and IP services. The employee will also promote the sale of products and features and educate customers on the use of equipment. Applicant may be asked to fill extended stay duties away from reporting post when required. Performs all other duties assigned by Supervisor.

BEK Communications is seeking a high contributing leader who will have responsibility for enhancing and evolving BEK Communication’s (BEK’s) cyber security culture and cyber security program. You will identify gaps in BEK’s cyber landscape that pose risk to BEK Cyber Assets. You will define appropriate risk reduction solutions and shape mitigation strategies to appropriately secure BEK Cyber Assets. You'll work cross-functionally and use a data-driven-defense approach to design, implement, and manage solutions to mitigate risks. You will have knowledge, experience, and responsibilities across all aspects of Cyber Security.

The Cyber Security Operations Lead is a key role within BEK's Cyber Security Team. You will be responsible for assisting the Senior Cyber Security Operations Manager in producing a high performing team and program. This is a highly technical hands-on lead position. The position will be based out of Bismarck ND (or the surrounding area for BEK Communications) but potentially allowed to work remotely with some office time and travel as needed.

The successful candidate will use their leadership abilities, experiences, and knowledge to help build and maintain a security culture and environment focused on continuous monitoring and improvement. This role will be instrumental in driving administrative and technical cyber security solutions for BEK.

The Successful Candidate will have:

  • High-level of Integrity and Professionalism
  • Bachelor’s Degree (additional years of experience and alternate training can offset degree)
  • Minimum of 10 years of broad Cyber Security experience
  • Excellent verbal and written communication skills
  • Ability to effectively interact with all levels and business lines within an organization
  • Experience garnering and promoting support from peers and others
  • Proven leadership experience
  • Experience directly managing people or leading a team
  • Ability to collaborate with, manage, and lead others in a geographically dispersed environment
  • Broad expertise and experience with detective and protective cyber security tools
  • Expertise and experience with cyber security processes, procedures, standards, and guidelines
  • Strong technical, analytical, and problem-solving abilities
  • Proficiency in measuring and reporting on program or personnel performance
  • Broad experience designing, implementing, and managing multiple complex projects
  • Ability to effectively balance priorities of competing responsibilities
  • Ability to be a self-starter and self-motivator
  • Experience with Security Frameworks (NIST, ISO, etc.)
  • Experience supporting Critical Infrastructure (preferred)
  • Cyber Security Certifications such as CISSP and GIAC (preferred)



Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BEK Sports Network, is the only North Dakota-owned broadcasting company with a statewide broadcast footprint and a nationwide Internet (OTT) offering. The BEK Sports Network includes live events activities from across the state of North Dakota. BEK Sports Network recently celebrated its 16th anniversary, having broadcast over 4,750 events, from 80 cities and 110 venues.

Position Summary:

This position is full-time and is responsible for the following aspects of live sports production:

  • Ability to set-up and tear down of complete live broadcast including camera set-up, cable runs, audio/video testing, ect.
  • Camera operator for live sports broadcasts
  • Transport all broadcast equipment to and from broadcast venue


Preferred, Skills and/or Experience:

  • Ability to troubleshoot and problem solve broadcast issues
  • Well organized and detail oriented individual
  • Ability to self manage and work with little supervision
  • Knowledge of sports
  • Proven ability to manage competing priorities, strategically aligning efforts and activities to meet company goals


Education/Experience:

  • Bachelors Degree, in Broadcasting or equivalent experience in television/radio production
  • Possession of a valid driver’s license
  • Clean motor vehicle record
  • Must be willing to consent to drug screening


Contact Information:

BEK TV/KNDB-DT/KNDM-DT

Jordan Hassler

Chief Operations Officer

923 East Interstate Ave

Bismarck, ND 58503

jhassler@beksports.com

Office: 701-475-1229

Toll Free: 888-475-2361

Fax: 701-475-2100

BEK Sports Network, is the only North Dakota-owned broadcasting company with a statewide broadcast footprint and a nationwide Internet (OTT) offering. The BEK Sports Network includes live events activities from across the state of North Dakota. BEK Sports Network recently celebrated its 16th anniversary, having broadcast over 4,750 events, from 80 cities and 110 venues.


Position Summary: 

This position is full-time and is responsible for the following aspects of live sports production:

  • Play-by-Play of high school and collegiate athletics both On-Site and In-Studio


This position will work in tandem with a team of qualified individuals to create high quality professionally produced programming from within the region.


Preferred, Skills and/or Experience:

  • Ability to produce a high quality professional product through exciting and experienced play-by-play from the event site or from the sports studio.
  • Ability to self manage and work with little supervision
  • Knowledge of sports  
  • Proven ability to manage competing priorities, strategically aligning efforts and activities to meet company goals


Education/Experience:

  • Bachelors Degree, in Broadcasting or equivalent experience in television/radio production
  • Post entry level experience and interest in and knowledge of sports
  • Possession of a valid driver’s license
  • Clean motor vehicle record
  • Must be willing to consent to drug screening


Contact Information:

BEK TV/KNDB-DT/KNDM-DT
Jordan Hassler
Chief Operations Officer
923 East Interstate Ave
Bismarck, ND 58503
jhassler@beksports.com


Office: 701-475-1229
Toll Free: 888-475-2361
Fax: 701-475-2100

We are currently seeking qualified candidates for the position of Customer Support Representative (CSR) reporting from our Valley City office location.

The Customer Support Representative responds to trouble calls and ensures identification and resolutions of customer issues. Highly motivated and customer-oriented, this position serves our customer base by providing training and technical support to both customers and BEK employees, along with the accurate handling and tracking of BEK’s service order process. The Customer Support team will interact with customers, vendors, Provisioning, Engineering, and Sales Team members daily. This position will work diligently to ensure the customer experience is positive and the services are functioning correctly.


Operational Duties:

Responsible for accurate handling and maintenance of service orders, installations, and trouble tickets.

  • Administer customer accounts and services.
  • Understand installation, configuration, and troubleshooting processes for software, hardware, networking, and accessory equipment.
  • Using exceptional customer relationship-building skills, work with customers to promptly correct service-related problems
  • Diagnose and troubleshoot networks, phones, routers, and software applications.
  • Provide internal and external product training for new and existing users.
  • Handle calls from customers relating to their services and billing and promote internal products and services to fit customer's needs.
  • Other duties as required or assigned by company management.
  • Actively participate in a team environment that fosters forward-thinking, innovation, and creativity to meet the company's needs today and in the future.
  • Be highly organized, detail-oriented, and resolute regarding accuracy.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.
  • Performs other duties as needed.


What You Need for This Position:

Associate degree or equivalent in a computer-related or technical certification, OR three (3) years of relevant customer call center work experience; OR a combination of education and experience that encompasses all aspects of this position.

  • Strong interpersonal skills to handle sensitive and confidential situations. Our ideal candidate is personable, positive, professional, upbeat, and energetic.
  • Communication skills are essential: must demonstrate excellent listening, empathy, tact, diplomacy, and successful two-way conversation.
  • We work in a fast-paced, ever-changing environment; a demonstrated ability to juggle multiple, competing for tasks and demands with strict attention to detail is a must. Must be able to work after hours/weekends and holidays on an on-call rotational schedule.
  • Resourceful, roll up the sleeves attitude. The successful candidate must take the initiative to resolve problems, seek answers independently, and enthusiastically persist until goals are achieved.
  • Actively participate in a team environment that fosters forward-thinking, innovation, and creativity to meet the Company's needs today and in the future.
  • Be highly organized, detail-oriented, and resolute regarding accuracy.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.


How to Apply:

BEK offers competitive wages and an excellent benefits package. Please send resume to:

BEK Communications
Attn: Human Resource Manager
PO Box 230
Steele, ND 58482
or email to:
careers@bektel.coop

How to Apply

BEK offers competitive wages and an excellent benefits package.

Application for Employment.


Please send application and resume to:

BEK Communications

Attn: Human Resource Manager

PO Box 230, Steele, ND 58482


or email to:

careers@bektel.coop

Benefits

BEK offers the traditional medical, dental, life, PTO, 401K and Flexible Spending benefits. But we think you'll like our perks even more. Here are just a few:
  • Live in our service area? No cost telephone, internet, TV offerings and Cloud product offerings
  • 8 company-paid holidays
  • Tuition reimbursement
  • Tickets to area high school, college and professional sporting events and more!

EEOC

BEK Communications is a drug free workplace, conducting pre-employment and random drug testing.