Careers

Come Work With Us!

Careers at BEK

We’re a fun group of people working in a great environment, and we’re serious about exceptional technical and customer service. We strive to surprise people with the kind of caring and respect they don’t rely on from companies anymore, but come to once they’ve worked with us. We treat each other the same way, always treating coworkers with dignity and working as a team.

If this sounds like you, and if you’re interested in working in a supportive, professional and enjoyable environment, please apply for one of the positions below.
BEK employee interacting with customer

The Data Systems Specialist will be responsible for producing accurate visual and data representation of BEK Plant by building and customizing AutoCAD applications, reporting from and updating digital based database platforms all to accurately maintain BEK data recordation standards.

Responsibilities:

  • Provide reporting functionally software based database platforms to other key department staff for regulatory reporting as well as internal measure of BEK Plant statistics.
  • Design and prepare graphic representations of BEK infrastructure using AutoCAD based software.
  • Interpret aerial photography and imagery
  • Analyze field operations data to identify spatial relationships and display the results of analysis, using maps, graphs or tabular data.
  • Enter data into databases using techniques such as coordinate geometry, map digitization, or conversion of other sources of digital data to produce accurate representation of BEK Plant.
  • Review existing or incoming data for accuracy, usefulness, quality and completeness of documentation.
  • Assure data consistency with Company standards and practices for conversion, maintenance, or upgrades.
  • Align BEK recordation information to promote accuracy across all BEK database applications.
  • Provide technical support to users within the Company regarding maintenance, development, and operation of the GIS databases and their applications.
  • Establish and maintain effective working relationships with new and existing vendors, field data collection teams, and support personnel used by the Company.
  • Gives meticulous attention to detail.



Qualifications:

  • 1 year course completion in Geography, Cartography, or GIS closely related field.
  • 1 year experience in AutoCAD manipulation, application, drawing and design management
  • Ability to collect, analyze, and summarize data
  • Ability to geo-reference/geocode data
  • Knowledge of cartographic design
  • Preferred Knowledge of database systems including Mosaic, Microsoft Access and Crystal Reports.
  • Proficient in the use of Microsoft Office software
  • Exposure to technical recordation in the Telecommunications Industry
  • Excellent written and oral communication skills
  • Organizational and time management skills are key
  • Ability to effectively communicate with BEK recordation staff to promote the highest quality representation of BEK Plant.

Summary:

BEK Communications is seeking qualified candidates for Plant Technician, reporting to BEK Autovon office located at 14611 34th ST SE, Wheatland, ND

Job Description:

BEK Communications Plant Technician will be responsible for the installation and maintenance of BEK Outside Plant Infrastructure.

Job Duties:

  • Requires the installation and maintenance of Outside Plant cabling using digging, drilling, trenching or plowing equipment.
  • Splices Outside Plant cabling and ensures it meets BEK quality standards.
  • Maintains proper use of Rights-of Way.
  • Understands safety on the construction jobsite and adheres tightly to BEK and OSHA safety standards and procedures.
  • Functions as a team player.
  • Willing to work in all types adverse conditions to keep or restore BEK services to its customers.
  • Requires the ability to work overtime and on call as needed.
  • Ability to communicate with co-workers, various business contacts.. members/customers in a professional and courteous manner.
  • Performs all other duties assigned by supervisor.


Job Requirements:

  • Must hold a valid ND Class A Driver’s License. If candidate does not carry Class A Driver’s License, candidate must acquire within 6 months of hire.
  • Must be able to distinguish difference in color.
  • Must maintain the ability to push, pull, lift or drag a minimum of 75lbs.
  • Candidate required reside within 60 Minutes of reporting location.

General Summary:

The User Services Support Technician assists with information technology operations; installing, maintaining, and repairing systems; software; evaluating applications; training and assisting BEK employees. This position responds to trouble calls and ensures identification and resolutions of employee issues. The User Services Support Technician will interact with vendors and staff members daily, working diligently to ensure the employee’s tools and technology are functioning correctly.

Operational Duties:

  • Handle Employee inquiries via all communication channels (phone, email, chat, SMS), providing technical support in a timely manner.
  • Support office productivity applications, network, and user applications
  • Administers all aspects of office desktop computers to provide a high level of reliability, availability, and security of computer facilities.
  • Coordinates the installation and maintenance of all PC-based desktop equipment with end-users.
  • Set up, configure, and maintain network-attached devices such as printers, scanners, and copiers.
  • Establish and maintain Active Directory and Exchange users accounts.
  • Ensure end-user data is protected and recoverable.
  • Administer and maintain file and print server permissions and resources.
  • Work with users and vendors to troubleshoot network related hardware/software issues as they arise and takes the necessary action to correct the problem and ensure proper network access and software operation.
  • Maintains a current inventory of all PC based hardware and software utilized by the Company.
  • Completes, maintains, and processes pertinent paperwork and records.
  • Execute project plans as part of a team.
  • You are contributing to the company vision of being the industry leader in customer service through quality, commitment, courtesy, integrity, and teamwork.
  • Performing other duties as requested by your manager.



What You Need for This Position:

• Associate degree or equivalent in a computer-related or technical certification, OR three (3) years of relevant work experience; OR a combination of education and experience that encompasses all aspects of this position.

  • Strong interpersonal skills to handle sensitive and confidential situations. Our ideal candidate is personable, positive, professional, upbeat, and energetic.
  • Communication skills are essential: must demonstrate excellent listening, empathy, tact, diplomacy, and successful two-way conversation.
  • We work in a fast-paced, ever-changing environment; a demonstrated ability to juggle multiple, competing for tasks and demands with strict attention to detail is a must.
  • Resourceful, roll up the sleeves attitude. The successful candidate must take the initiative to resolve problems, seek answers independently, and enthusiastically persist until goals are achieved.
  • Actively participate in a team environment that fosters forward-thinking, innovation, and creativity to meet the Company's needs today and in the future.
  • Be highly organized, detail-oriented, and resolute regarding accuracy.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.

The Enterprise Technical Support Specialist responds to trouble calls and ensures identification and resolutions of customer issues. Highly motivated and customer-oriented, this position serves our customer base by providing training and technical support to both customers and BEK employees, along with the accurate handling and tracking of BEK’s service order process. The Enterprise Technical Support team will interact with customers, vendors, Provisioning, Engineering, and Sales Team members daily. This position will work diligently to ensure the customer experience is positive and the services are functioning correctly.

Operational Duties:

  • Responsible for accurate handling and maintenance of service orders, installations, and trouble tickets.
  • Administer customer accounts and services.
  • Understand installation, configuration, and troubleshooting processes for software, hardware, networking, and accessory equipment.
  • Using exceptional customer relationship-building skills, work with customers to promptly correct service-related problems
  • Diagnose and troubleshoot networks, phones, routers, and software applications.
  • Provide internal and external product training for new and existing users.
  • Customer premise visits as needed for installation or training needs.
  • Handle calls from customers relating to their services and billing and promote internal products and services to fit customer's needs.
  • As necessary, and in a timely manner, escalate unresolved technical problems to the appropriate staff.
  • Full compliance with the company’s and customer’s safety program
  • Other duties as required or assigned by company management.



What You Need for This Position:

  • Associate degree or equivalent in a computer-related, or technical certifications, business, or hospitality field; OR three (3) years of relevant work experience; OR a combination of education and experience that encompasses all aspects of this position.
  • Strong interpersonal skills to handle sensitive and confidential situations. Our ideal candidate is personable, positive, professional, upbeat, and energetic.
  • Communication skills are essential: must demonstrate excellent listening, empathy, tact, diplomacy, and successful two-way conversation.
  • We work in a fast-paced, ever-changing environment; a demonstrated ability to juggle multiple, competing for tasks and demands with strict attention to detail is a must.
  • Resourceful, roll up the sleeves attitude. The successful candidate must take the initiative to resolve problems, seek answers independently, and enthusiastically persist until goals are achieved.
  • Actively participate in a team environment that fosters forward-thinking, innovation, and creativity to meet the company's needs today and in the future.
  • Be highly organized, detail-oriented, and resolute regarding accuracy.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.

Position includes but is not limited to installation, troubleshooting, and testing systems. Successful candidate will be proficient with installation of West Com nurse call hardware systems, file alarm, audio and paging systems, Ethernet network and computer systems in medical and long term care facilities.

  1. Pulling of electronic cable

  2. Responsible for the basic wiring and installation of hardware.

  3. Responsible for the operation of cable testing equipment

  4. Meet all installation, commissioning and testing deadlines.

  5. Responsible for accurate tracking on timesheets, service/installation tickets and inventory items.

  6. Full compliance with company’s and customer’s safety program

  7. Operation of power tools

  8. Other duties as required or assigned by company management.

  9. Duties include, but are not limited to, installation, troubleshooting and testing of systems.

Qualifications:

Successful candidate will be proficient with installation and services of West Com nurse call systems and hardware, this includes audio and paging systems. Candidate will also demonstrate ability, to be mechanically inclined and willing to learn.

Travel: Must be willing to travel, have satisfactory driving record and clean criminal history record. Position requires weekly travel to job sites.

Additional Skills and Abilities:

  1. Excellent written and verbal communication skills.

  2. Must be responsible, self-motivated, self-started, personable and well-organized.

  3. Superior customer service skills to deal with both internal and external customers.

  4. Ability to manage multiple tasks simultaneously.

  5. Strong interpersonal skills; ability to work with diverse groups.

  6. Proficiency in the use of personal computers including MS Word, Excel, Access, PowerPoint and Outlook.

  7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.

  8. Must be able to effectively handle stressful situations.

  9. Must be able to read and effectively interpret general business documentation and blueprint maps.

  10. Must be able to pass a background check, substance screening and have a valid and current driver’s license.

  11. Must be able to work from ladders and routinely reach overhead.

  12. Must be comfortable working in hospitals, clinics, long term care facilities and nursing care facilities.

How to Apply

BEK offers competitive wages and an excellent benefits package.

Application for Employment.


Please send application and resume to:

BEK Communications

Attn: Human Resource Manager

PO Box 230, Steele, ND 58482


or email to:

careers@bektel.coop

Benefits

BEK offers the traditional medical, dental, life, PTO, 401K and Flexible Spending benefits. But we think you'll like our perks even more. Here are just a few:
  • Live in our service area? No cost telephone, internet, TV offerings and Cloud product offerings
  • 10 company-paid holidays
  • Tuition reimbursement
  • Tickets to area high school, college and professional sporting events and more!

EEOC

BEK Communications is a drug free workplace, conducting pre-employment and random drug testing.