Come Work With Us!

Careers at BEK

We’re a fun group of people working in a great environment, and we’re serious about exceptional technical and customer service. We strive to surprise people with the kind of caring and respect they don’t rely on from companies anymore, but come to once they’ve worked with us. We treat each other the same way, always treating coworkers with dignity and working as a team.

If this sounds like you, and if you’re interested in working in a supportive, professional and enjoyable environment, please apply for one of the positions below.
BEK employee interacting with customer

BEK Communications is seeking qualified candidates for Plant Technicians in the Valley City and surrounding area.

BEK Communications Plant Technicians will be responsible for the installation and maintenance of BEK Outside Plant Infrastructure.


  • Requires the installation and maintenance of Outside Plant cabling using digging, drilling, trenching or plowing equipment.
  • Splices Outside Plant cabling and ensures it meets BEK quality standards.
  • Maintains proper use of Rights-of Way.
  • Understands safety on the construction jobsite and adheres tightly to BEK and OSHA safety standards and procedures.
  • Functions as a team player.
  • Willing to work in all types adverse conditions to keep or restore BEK services to its customers.
  • Requires the ability to work overtime as needed
  • Ability to communicate with co-workers, various business contacts, and BEK members/customers in a professional and courteous manner.
  • Performs all other duties assigned by supervisor


  • Must hold a valid ND Class D Driver’s License.
  • Must be able to distinguish difference in color.
  • Must maintain the ability to push, pull, lift or drag a minimum of 75lbs.

Please submit resume to

Job Purpose:

Maintains customer satisfaction by inspiring service representatives, providing problem-solving resources, and developing creative service solutions, fostering an intimate service experience, and managing the service team.

BEK is looking to continue its long history of exceptional customer service and is looking for the right leader that will inspire continued service improvements.

Customer Service Manager Job Duties:

  • Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; determining system improvements; implementing change.
  • Determines customer service requirements by maintaining contact with customers; conducting surveys; forming focus groups; benchmarking best practices.
  • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
  • Maximizes customer operational performance by providing leadership, support and technical advice.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Develop tools to gain market intelligence, exiting customer feedback and coordinate with sales, operations and marketing on product and promotional changes.


Customer Service, Process Improvement, Decision Making, Strategic Thinking, Managing Processes, Staffing, Planning, Analyzing Information, Developing Standards, Help Desk Experience, Social Media, Online Chat, Emphasizing Excellence, Performance Reporting.

  • Must have 5 years of proven customer service leadership experience
  • An intimate understanding of customer service, techniques, strategies, tools, and technology
  • The capability to establish performance metrics
  • Experienced with social media as a service delivery tool
  • Customer Service Manager must report to the Corporate Headquarters location in Steele, ND

You must be able to astonish the customer’s senses with an intimate customer service experience and advance the Cooperative’s development of its Brand Promise.

How to Apply

BEK offers competitive wages and an excellent benefits package.

Application for Employment.

Please send application and resume to:

BEK Communications

Attn: Human Resource Manager

PO Box 230, Steele, ND 58482

or email to:


BEK offers the traditional medical, dental, life, PTO, 401K and Flexible Spending benefits. But we think you'll like our perks even more. Here are just a few:
  • Live in our service area? No cost telephone, internet, TV offerings and Cloud product offerings
  • 8 company-paid holidays
  • Tuition reimbursement
  • Tickets to area high school, college and professional sporting events and more!


BEK Communications is a drug free workplace, conducting pre-employment and random drug testing.